If your pending period has been more than a few days, here are some suggestions:
- Check whether your e-mail address is correct.
- If your e-mail address is correct, please check your spam folder to be sure that our e-mails are not being detected as spam.
How to check your spam folder:
Log into your e-mail account. Usually, there is a list of folders on the left side. Select "Spam" or "Junk" to view messages in the spam folder.
If "Spam" does not appear on the left, click "More" to show the hidden ones.
If you still cannot solve the issue even after you tried our solutions, please contact the site administrator via email@example.com